Victoria’s Secret, the renowned fashion retailer, is currently dealing with significant website outages and disruptions to its online ordering system following a reported security incident.
Security Incident Disrupts Online Services
The company acknowledged the issue in a brief statement posted on its website Wednesday, confirming that outages began on Monday. Many customers have since reported being unable to access the Victoria’s Secret website or place online orders.
In response to inquiries, a Victoria’s Secret spokesperson stated, “We immediately enacted our response protocols, third-party experts are engaged, and we took down our website and some in-store services as a precaution.” The spokesperson did not provide further details about the nature or scope of the cybersecurity incident.
Company Response and Impact
Victoria’s Secret emphasized that its physical stores remain open and operational, while efforts are underway to restore online services. “We are working to quickly and securely restore operations,” the spokesperson added.
The news of the security incident had an immediate financial impact, with Victoria’s Secret shares closing down 7% following the announcement.
Ongoing Investigation
The company has engaged third-party cybersecurity experts to assist in the investigation and recovery process. As of now, there is no public information regarding the potential compromise of customer data or the specific cause of the outage.
Victoria’s Secret has assured customers that updates will be provided as more information becomes available and as restoration efforts progress.
